Shipping policy

  • Order Processing: All orders are processed within 1 to 3 business days (excluding weekends and holidays).

  • Order Confirmation: You will receive a tracking confirmation email once your order has shipped.

  • Standard Shipping Times: Domestic orders typically arrive within 3 to 7 business days after dispatch.

  • Express Shipping: Faster shipping options are available at checkout for an additional fee.

  • Shipping Rates: Standard and expedited shipping costs are calculated and displayed at checkout.

  • Free Shipping: We offer free standard shipping on eligible qualifying orders.

  • International Shipping: We ship worldwide; delivery times vary by destination (typically 7–14 business days).

  • Customs & Duties: Customers are responsible for any import taxes, duties, or customs fees incurred.

  • Address Accuracy: Please verify your shipping details at checkout, as we cannot alter addresses once shipped.

  • Support: For lost, delayed, or damaged packages, contact our support team at contact@trynenora.com.